For over 35 years The Refinishing Touch has worked with hotel managers and owners to deliver on-site furniture refinishing and re-upholstery services. From this extensive experience we really understand the challenges, pressures and restrictions hoteliers face during day-to-day operations, especially during renovations.
During hotel renovations, the managerial team must remain aware of budget limitations while simultaneously adhering to brand standards. Hoteliers must also make the important decision to either shut down, close areas of the hotel, or remain fully open for business during restoration, a factor that affects market competitiveness and guest satisfaction.
With these obstacles in mind, we ran a new blog poll to gather feedback from readers of our blog and to uncover insights useful to hoteliers facing the challenge of renovations.
Here’s what we found:
– Respondents see cost (40%) and user recommendations (40%) as the most influential factors when choosing a hotel – meaning keeping room rates low and customer satisfaction high should be at the forefront of every hotel’s agenda
– 67% say sustainability efforts are important, but not very important, when selecting a place to stay during vacation – the focus remains on cost
– During Property Improvement Plans (PIPs), 75% of hotel franchise owners agree furniture up-cycling is the renovation solution that reaps the most benefits, giving the best return on investment while still high standards
At The Refinishing Touch, we’re proud of our on-site, sustainable and cost efficient furniture asset management services. Our work is quick and seamless – we complete up to 20 guest rooms each day, and work with our clients’ agendas to help hoteliers remain open for business during renovations.
Don’t just take our word for it – after we completed a large-scale refinishing project at Hampton Inn Batesville, GM Mary Hart said about our services: “Not only did they [The Refinishing Touch] help us with our sustainability efforts and bottom line, but the production crew was very understanding and took our needs into account. The Refinishing Touch’s on-site capabilities allowed for our furniture pieces to be refinished as rooms became vacant, ensuring our property could operate as normal.”
For more information on our award-winning furniture refinishing and re-upholstery solutions, please request a free quote here. We look forward to hearing from you soon!