Q: What services do you offer?
A: The Refinishing Touch provides sustainable, On-Site FF&E; Refinishing, Re-Engineering, and Reupholstering. Additionally, we provide Solid Surface Replacement including Stone, Glass and Laminate and Decorative Hardware Replacement.
Q: How do I receive a quotation?
A: Please contact us at Sales.Assistant@therefinishingtouch.com or 800-523-9448 to request a quotation.
Q: Where are you located?
A: The Refinishing Touch’s corporate offices are located in Alpharetta, GA. The Refinishing Touch operates nationwide.
Q: Do we have to move the furniture out of the rooms?
A: All work is done on site, in the rooms, allowing rooms to be put back into service for late check in the same day they are completed.
Q: Does the new finish have an odor?
A: All materials are nontoxic, nonflammable and odor-less and safe for all on-site operations.
Q: How long does the finish take to dry?
A: Drying times can vary based upon weather conditions at location of property.
Q: How many rooms can we complete in a day?
A: The average is 8 – 10 rooms per day; however it differs from project to project based upon number of items in each room, project specifications and the availability of the rooms.
Q: Can we repair damaged laminate tops?
A: Filling or repair of laminate tops is not recommended. Replacement of laminate is recommended in cases of damage.
Q: If you refinish in the room, won’t the particles get on the surrounding furniture and ruin them?
A: The Refinishing Touch uses water born finishing that is applied by hand or with low pressure high volume (LPHV) application tools. This prevents particles from dispersing into the air or onto surrounding furniture.