During our 37 years of demonstrating the benefits of furniture asset management to more than 22,000 organizations, we have had the honor of working with some of the world’s leading brands and institutions. In the hospitality industry that includes an enviable roster of globally-recognized names such as Hilton, IHG, Marriott, Starwood and Hyatt.
Each of these brands and hotel chains shares the same valuable perspective: they know that furniture is an asset that shouldn’t be overlooked, underused or mismanaged. They also know that the well-documented sustainable benefits of furniture asset management practices, including refinishing, remanufacturing and reupholstery, are accompanied by financial savings of up to 80 percent over replacement budgets.
We are proud of the strength and the longevity of all of our customer relationships. We understand the needs, opportunities and challenges faced by hospitality brands, hotel owners and franchisees. We work with each of these groups at locations across North America.
One of the brands that we have a long history with is Hyatt. It owns 549 hotels, resorts and vacation properties across the world. A recent project completed was for the Hyatt Alpharetta, a hotel operating in the same town in which we run our US headquarters. The project required on-site furniture asset management of a variety of pieces throughout the hotel. The objectives were to protect existing furniture asset investment while updating furniture in line with brand requirements and the needs of the hotel. Sustainability benefits and a sound financial return were essential.
Our team updated more than 275 furniture assets across the Hyatt Alpharetta, including sectional sofas, couches and ottomans. We understand ‘hard’ and ‘soft’ constituents of all furniture pieces thanks to our 37 years’ of experience working with wood-based assets and with our own textiles division, Touch Textiles. Furniture upholstery demands specialized fabric that is durable and meets the high aesthetic demands of global hospitality brands – Touch Textiles provides these functional and decorative, custom fabrics.
Our team worked on-site to re-upholster each furniture piece. By choosing to implement on-site furniture asset management, businesses eliminate the financial and environmental effects of large-scale furniture delivery and removal. The process also reduces downtime. A Refinishing Touch crew will refinish, re-upholster or remanufacture assets in any given guest room, and return it to working order in just one day. This allows hoteliers to close just a few rooms per day, and never an entire wing at once.
- 278 pieces of re-upholstered furniture that look great for Hyatt’s guests
- More than 70 percent of estimated budget saved
- Carbon dioxide footprint reduced a hundred-fold from an estimated 128 tons to 1.2 tons
These results are typical of what we achieve for hospitality, education and government clients every day. Want to hear more about how we could help your business? Then please get in touch today.