January 25th, 2012 by TRT Blog
As we announced on Tuesday, this week we released our findings to an ongoing survey that we had been conducting about Product Improvement Plans (PIPs) in the hospitality industry. All of the findings were very interesting and we have been receiving great feedback about the survey from members of the hospitality industry, as well as journalists that have been reporting the results.
One bit of coverage that we really enjoyed, came from Hotel News Now. Today Stephanie Wharton compiled the regular section, ‘5 things to know’, and included some of the key findings from our survey. She included findings such as, 57% of respondents admitted they had experienced leniency from corporate franchisors regarding PIP implementation and 61.5% of managers believe travelers are unsympathetic to lapses in hotel renovation.
To see the entire article, go the HotelNewsNow.com.
coverage, Hotel News Now, HotelNewsNow.com, PIPs, Product Improvement Plans, Stephanie Wharton, survey, survey results
January 24th, 2012 by TRT Blog
The hospitality sector has faced new and challenging pressures in this slow economic recovery period. In particular, Product Improvement Plans (PIPs) have proved to be great source of concern for hotels owners across the US. To try to understand exactly how hotel owners feel about these franchisor-enforced PIPs, The Refinishing Touch recently conducted a survey which asked the largest hotel chains in the US about the financial and operational pressure PIPs, customers, and the economy places on them.
PIPs are used by corporate hotel franchisors to ensure that all locations are maintained and up to date. While many chains suspended PIPs in 2009 and 2010 to alleviate hotel owners from some economic pressures, PIPs were again a common occurrence in 2011.
The Refinishing Touch found that although many hotel owners found leniency from corporate owners, the majority were still concerned over cost commitment for the plans. The survey also found that many hotel owners feel that guests and hotel patrons are unforgiving of lapses in renovation and most owners feel that brand competition has greatly increased since the recession.
To read the full release and learn more about the survey findings, please visit our website at http://www.therefinishingtouch.com/news.php.
hospitality, Hotels, PIPs, Product Improvement Plans
As we announced on Tuesday, this week we released our findings to an ongoing survey that we had been conducting about Product Improvement Plans (PIPs) in the hospitality industry. All of the findings were very interesting and we have been receiving great feedback about the survey from members of the hospitality industry, as well as journalists that have been reporting the results.